Dec 1, 2016 — The Career Center is committed to help all students achieve: Find the comprehensive Job & Internship Guide on Handshake. Resumes & Cover.
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well crafted resume can set you apart from other candidates. Strong resumes do more than summarize your educational background and work history; they emphasize the results of your e˜orts and draw clear parallels between your skills and experience and an employer™s needs. The 5 Steps of Resume Development Step 1: Analyze the Position Description Read the position descriptions thoroughly and then highlight all of the keywords which indicate required and preferred skills, abilities, attributes, and quali˚cations. If an employer is looking for someone who is innovative, punctual, and attentive to detail, consider using these same or similar words in your resume. Because there are patterns within industries/˚elds, you may develop a strong resume template for a particular category of positions. Along these lines, it is also often appropriate to have multiple versions of your resume, which may vary in content and structure depending on your target. Step 2: Generate a List of Accomplishments Create an inventory of your accomplishmentsŠtasks you enjoyed doing, did well, and are proud of. Include education/ training, volunteer experience, jobs, projects, travel, group or team activities, and skills. There is no one formula for what to include in a resumeŠYour resume should uniquely re˛ect you! Focus on the outcomes of your e˜orts, including skills you have developed. Quantify your results if possible. Don™t sell yourself short! Resumes are promotional tools. Step 3: Identify Relevant Skill Areas Frame your experience so it focuses on skills and achievements that are desirable for that particular position/˚eld/ industry. Make sure each accomplishment you list highlights a skill the employer is seeking, often listed in the position responsibilities and quali˚cations. Remember transferable skills , skills you™ve developed that can be used in many di˜erent settings! If you are applying to your ˚rst position in a ˚eld/industry, consider in detail which skills you have developed (and how) from past experiences that may translate to this new environment. Step 4: Write Descriptive Phrases Using action verbs (see p. 18), write concise phrases to describe experiences that demonstrate your relevant skills. The accomplishments on your resume should ultimately be targeted to address an employer™s needs. Do your best to place them in order of relevance with the most relevant information as close as possible to the top. Step 5: Choose a Format Within one page, aim to develop a focused, succinct marketing document that clearly communicates your value and relevant experience and skills. Resume & Cover Letters Job & Internship Guide A
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A chronological resume is the most commonly used resume format. Listing your experience in reverse chronological order (with the most recent experiences ˚rst), this resume format accommodates all industries and levels of experience, and is preferred by the majority of employers and on-campus recruiters. Because a chronological resume presents your experience from most recent (relevant) to least recent (relevant), this format works especially well for students and entry to mid-level applicants to demonstrate a vertical career progression. See p. 19-24 for examples of e˜ective chronological resumes. Although a chronological resume is often a safe bet for all levels, established professionals who have multiple gaps and/ or unusually large gaps in their employment history, who are aspiring to make a career change into a new industry, or who want to promote a speci˚c skillset may consider a skills/functional resume format or a hybrid/combination resume format as alternatives to the chronological resume format. If appropriate, established professionals may also move beyond a one-page resume. While resume templates may be tempting, they tend to be in˛exible; also, employers are often familiar with them and may perceive you as lacking ingenuity. Find a format that works for you, and use your own words to develop content that is unique to you. The Resume Bullet: How To Say It Resume bullets should describe your skills and accomplishments, re˛ecting the order or priority that the employer has stated in their position description and requirements. Write bullet points for jobs, internships, volunteer experiences and activities where you™ve developed skills. Consider how these bullet points highlight skills and experiences that match the position requirements. Action-oriented statements highlighting your accomplishments should use concrete language and could include: Ł What: What task (transferable skill) did you perform? Use action verbs! (See p. 18) Ł Why: Why did you perform this task? e.g. to ful˚ll a goal, serve a need or make your organization/company better? Ł How: Speci˚cally how did you perform this task? What equipment, tool, software program, or method did you use to accomplish this task? Ł Result: What was the positive result you achieved or impact you made by performing this task (quantitative or qualitative)? Ł Adjectives: Spice it up with descriptors; sell yourself– go for it! Examples: What: Created a brochure. What and How: Created a brochure using InDesign. What and Why: Created a brochure to generate customer interest in the company™s new line of fall clothing. What, Why, and Result: Created a brochure to generate customer interest in the company™s new line of fall clothing, resulting in high praise from Director of Marketing. Adding Adjectives: Created a colorful and eye-catching marketing brochure using InDesign to generate customer interest in the company™s new line of fall clothing, resulting in high praise from Director of Marketing. What: Tutored students. What and How: Tutored students using a variety of methods to adjust to di˜erent learning styles. What and Why: Tutored students to help them retain information and improve both grades and overall performance in Math and English. What, Why, and Result: Tutored students to help them improve grades and overall performance; saw marked improvement over a three-month period in 100% of students. Adding Adjectives: Ł Tutored at-risk youth in Math and English; assessed learning styles of each student and creatively adjusted tutoring style based on results. Ł A˜ected information retention and overall grade improvement in 100% of students tutored over a three month period. Ł Acknowledged by Director for strong commitment to student success.
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REFERENCESTOP 10 ATTRIBUTES EMPLOYERS SEEK ON CANDIDATE RESUMES: 1. Leadership 2. Ability to work in a team 3. Communication skills (written) 4. Problem-solving skills 5. Communication skills (verbal) 6. Strong work ethic 7. Initiative 8. Analytical/quantitative skills 9. Flexibility/adaptability 10. Technical skills Source: Job Outlook 2016 , National Association of Colleges and Employers REFERENCES TIPS: Ł In almost all cases, you will NOT submit references with your resume. Instead bring them to your interviews to furnish upon request. Ł For a polished look, use the same header style for your contact information on your reference sheet that you use for your resume and cover letter. Ł Secure 3-5 references prior to interviews. References should be people who have supervised you in an academic or hands-on setting like a job, internship, or volunteer position. Friends, family, and well-known people who do not know you well are not good referencesŠthey can say little about your potential for success. RESUME TIPS FOR FIRST-YEAR STUDENTS Ł You may include work, leadership, and academic achieve – ments from high school. By your third year in college, more recent experiences should replace those from high school. Ł Don™t worry about having limited work experience. Instead focus on transferable skills developed through other kinds of involvement or accomplishments. Ł Your ˚rst ficollege resumefl may require extra time to as – semble. Expect to spend a few hours creating a rough draft, and make an appointment with a Career Counselor or see a Peer Advisor to review your document. Ł Be patient with the process! Resumes are always a work in progress. MICHELLE ANDERSON 1253 College Avenue, Berkeley, CA 92134 510.555.4457 · mander@berkeley.edu REFERENCESDeborah Smith Director of Marketing ADworks Corporation 2 Sacramento Plaza, Suite 2434 San Francisco, CA 94311 (415) 555-0477 deborah.smith@adworks.com Philip Blass, PhD Assistant Professor University of California, Berkeley Department of Psychology 3210 Tolman Hall Berkeley, CA 94720 (510) 555-3175 pblass@berkeley.edu Sylvia NunezTutoring Programs Coordinator Berkeley Tutoring Center 695 College Ave. Berkeley, CA 92431 (510) 555-4892
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More Verbs for Accomplishments achieved expanded improved pioneered reduced (losses) resolved (problems) restored spearheaded transformed operationalized Managementadministered analyzed assigned attained chaired consolidated contracted coordinated delegated developed directed evaluated executed improved increased organized oversaw planned prioritized produced recommended reviewed scheduled strengthened supervisedCommunication addressed arbitrated arranged authored collaborated convinced corresponded developed directed drafted edited enlisted formulated influenced interpreted lectured mediated moderated negotiated persuaded promoted publicized reconciled recruited spoke translated wrote Research clari˚ed collected critiqued diagnosed evaluated examined extracted identi˚ed inspected interpreted interviewed investigated organized reviewed summarized surveyed systematized Technical assembled built calculated computed designed devised engineered fabricated maintained operated overhauled programmed remodeled repaired solved upgraded Teaching adapted advised clari˚ed coached communicated coordinated demysti˚ed developed enabled encouraged evaluated explained facilitated guided informed instructed persuaded set goals stimulated trained Financial administered allocated analyzed appraised audited balanced budgeted calculated computed developed forecasted managed marketed planned projected researched Creative acted conceptualized created customized designed developed directed established fashioned founded illustrated initiated instituted integrated introduced invented originated performed planned revitalized shapedHelpingassessed assisted clari˚ed coached counseled demonstrated diagnosed educated expedited facilitated familiarized guided motivated referred rehabilitated represented Clerical or Detail Oriented approved arranged catalogued classi˚ed collected compiled dispatched executed generated implemented inspected monitored operated organized prepared processed purchased recorded retrieved screened speci˚ed systematized tabulated validated Words in bold are especially good for pointing out accomplishments. VERB LIST FOR RESUMES & LETTERS
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RESUME OUTLINECHRONOLOGICAL FORMAT YOUR NAME Street Address, City, State Zip student@berkeley.edu | (650) 453-5555 | linkedin.com/in/yourname OBJECTIVE An objective statement is optional. If included, it should be speci˚c to the position you are applying for. QUALIFICATIONS Ł Number of years of relevant experience, noting skills gained Ł An important accomplishment that directly relates to the job Ł A quality or characteristic of yours that supports this goal EDUCATION University of California, Berkeley Berkeley, CA Bachelor of Arts/Science, Name of Major Expected Month Year Minor or Concentration Honors Thesis: “Title” Overall GPA and/or Major GPA Related Coursework : Course Title, Course Title, Course Title Previous Institution Name City, State/Country Name of Degree/Diploma/Program or Summary of Coursework Completed Month Year EXPERIENCE Organization Name City State/Country Position Title Month Year – Present Ł Use bullet points to describe your accomplishments. Paragraphs can work as well, although bullets will lead the reader™s eyes more easily. Ł Always start your statement with fiaction verbsfl add adjectives to emphasize Ł State an accomplishment that demonstrates your skills in this ˚eld/position Ł Illustrate a problem you solved using relevant skill(s) and the results Ł Provide an example of when you used your skills to positively a˜ect the organization, the bottom line, your boss, or your clients Position Title Month Year – Present Ł If you have been involved in multiple positions within one organization, consider breaking out your positions to highlight your progression within the organization. Organization Name City State/Country Position Title Month Year – Present Ł Be consistent with punctuation and format within each section. Ł Use present tense verbs for current positions and past tense verbs for previous positions. SKILLS Language: Provide an accurate assessment of your pro˚ciency (e.g. conversational, ˛uent, native) in any languages other than English. Computer/Software/Programming: Consider how to best represent your familiarity, pro˚ciency, or expertise in technical areas. Laboratory: Consider including other relevant categories of skills, based on your background and the position you are applying for. INTERESTS Listing interests is optional. Interests may or may not be related to the position, but if included they may serve as a potential conversation starter and an opportunity to share other passions, hobbies, or ways you spend your time. Use an appropriate email and voicemail. A Quali˚cation or Summary section is optional. Use only if you have signi˚cant skills that relate to the job description.
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CHRONOLOGICAL RESUME WITH PROJECT HIGHLIGHTS Include a Projects section to show applied experience and knowledge. You may choose to include community college if you studied a complementary subject or have signi˚cant experience there. Diana Ross 555 Cedar Street diana.ross@berkeley.edu Redwood City, CA 94077 (650) 555-5555 EDUCATION University of California, Berkeley Bachelor of Science: Civil & Environmental Engineering (Cum. GPA 3.15), December 2016 Cañada College, Redwood City, CA Studied general engineering curriculum (Cum. GPA 3.5), August 2012 – May 2014 SKILLS Computer: AutoCAD, MATLAB Programming, MS O˝ce Suite Language: Fluent in SpanishDESIGN Design of Environmental and Water Resource Systems Course, Fall 2015 PROJECTS Devised a water supply system in a ˚ctitious town to provide potable water. Designed a system that consisted of pipes, pumps, and a reservoir to transport water from one location to another. Developed a restoration project for a portion of Peralta Creek in the city of Oakland along with expanding an existing park located near the creek. Math, Engineering, Science, Achievement (MESA) Program, Spring 2015 Planned, designed, and constructed a wheelbarrow storage for the community of the Homeless Garden Project, a non-pro˚t organization that helps homeless people in Santa Cruz help themselves. Observed the client™s concerns and needs and examined all possible solutions. Built the most favorable design within allocated budget. EXPERIENCE San Francisco Public Utilities Commission , San Bruno, CA, June – August 2015 Intern Ł Conducted ˚lter inspections to ensure proper ˚lter performance and maintenance. Ł E˝ciently and professionally assisted lab chemist with chlorine decay tests every month. Ł Operated lab equipment to test concentrations of chemicals. Ł Independently developed a monthly ˚lter performance report. LEADERSHIP Cañada College , Redwood City, CA, August 2012Œ December 2014 Campus Ambassador, Outreach Department Ł Provided courteous and helpful assistance with campus resources to new and continuing students. Ł Helped coordinate outreach programs for high school students, setting up events, scheduling sta˜ and communicating details to managers. Ł Gave weekly tours to 50+ visitors at a time and participated in student panels. Ł Provided guidance about the admissions and ˚nancial aid processes. Workshop Facilitator, MESA Program Ł Tutored and facilitated academic workshops with Physics and Calculus students. Ł Advised and motivated students about college success and resources. Peer Tutor, Learning Center Ł Provided extensive tutoring in the subjects of ESL, Math, and Spanish, breaking down complex information into easy to understand ideas. Cañada College Basketball Ł Managed time and priorities; balanced athletics, work, and academics. Ł Assisted team in winning Coast Conference North Championship (2013). Ł Won Peak Performer Award two years in a row (2013, 2014).
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Jayden Hien Yoon 5555 Dwight Way, Berkeley, CA 94704 (916) 555-5555 | student@berkeley.edu EDUCATION University of California, Berkeley 12/15Major: Bachelor of Science in Integrated Biology; emphasis in Human Biology Minor: Chemistry; Theatre, Dance, and Performance studies GPA: 3.54 Coursework: General Chemistry, Organic Chemistry, Biology, Biology of Human Reproduction, Comparative Endocrinology, Hormones and Behavior, Physics, Calculus LAB SKILLS Nuclear Magnetic Resonance Thin Layer Chromatography Mass Spectrometry Polymerases Chain Reactions Gel Electrophoresis Dissection Organic Synthesis EXPERIENCEChemistry Tutor 9/14-Present Student Learning Center, UC Berkeley Ł Work with a team of experienced students to tutor both individually and in groups in subjects such as General Chemistry and Organic Chemistry Ł Prepare mock lectures to teach complex Organic chemistry reactions to Berkeley students Ł Develop original problem sets to further illustrate concepts; well-received by students Grader (Chemistry lab) 9/12-5/13 American River College, Rockland, CA Ł Meticulously checked and graded over 100 lab books per week, paying close attention to details and returning to professor on time each week VOLUNTEER Volunteer, Urgent Care 7/14-Present San Francisco General Hospital, San Francisco Ł Using care and compassion, assist healthcare providers and nursing sta˜ with patient care Ł Direct patients and their families to speci˚c departments of the hospital, answering questions and making referrals to other departments Ł Monitor the health conditions of patients in the waiting room and report any dangerous changes in the health or behaviors of the patients to nurses Volunteer, Vitas Innovative Hospice Care 7/14-Present Various locations, Berkeley Ł Assist elders with their daily needs related to mobility, food-serving, and cleanliness Ł Aid in emotional and spiritual support for patients with life-limiting illness and bereavement support for families Ł Prepare weekly reports for Hospice Care regarding behavioral and physical changes of elders Mongolian Community/Mission Service Trip Summer 2012 Mongolia Ł Collaborated with seminary students to understand and communicate with native speakers more e˜ectively Ł Worked with a team of 11 American and 9 Mongolian students to build tents and ranches for the Nomads Ł Executed a variety of programs to engage and teach college students at Mongolian State University of Agriculture, taking initiative to connect and interact with them CHRONOLOGICAL RESUME Include a summary which quickly showcases your skills for an employer. Related volunteer work can show both applied knowledge and care for the community.
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Edward Pfa˜ 123 Main Street | Los Gatos, CA 95032 | EPfa˜@berkeley.edu | www.linkedin.com/in/edwardpfa˜/ | (408) 555-6757 EDUCATION University of California, Berkeley Bachelor of Arts, English, Minors in History of Art and French | GPA 3.79 Expected May 2016 Senior Thesis (in progress): Narrative Approaches in the Novels of Jane Austen SUMMARY Ł Well-honed research, writing and copyediting skills, with meticulous attention to detail Ł Creative thinker who enjoys coming up with new and di˜erent ideas Ł Social Media experience in Facebook, Linkedin, YouTube, Twitter and Pinterest Ł Strong work ethic, with ability to work well under tight timelines EXPERIENCESocial Media Intern , SocialMedia.com, Hollywood, CA June-August 2015 Ł Assisted with all facets of outreach including building and maintaining social identities and keeping up-to-date on social media trends. Performed internet research, target list creation, and database management Ł Interacted regularly with core fans on message boards, video upload sites, and microblogging sites Ł Contributed to the content and appearance of each account/pro˚le and analyzed statistics and tra˝c of each social media account Ł Improved monthly Facebook page viewership and membership by 14% Event Planning Intern , UC Berkeley Leadership Programs January-May 2015 Ł Worked with a team of ˚ve to plan Spring Conference attended by over 300 students; enhanced professional networking skills Ł Coordinated, managed and hosted Lunch with Leaders symposium attended by over 125 students. Ł Designed and implemented creative marketing strategy, including press releases and local advertising Production Intern , Media Match, San Francisco, CA June-August 2014 Ł Evaluated prospective clients and talent agencies for commercial and industrial ˚lm projects Ł Scheduled and coordinated auditions and interviews for performers and technical sta˜ Cashier & Server , Yogurt Park, Berkeley, CA July-Nov 2014 Ł Delivered e˝cient and courteous customer service, addressed customer complaints and helped resolve employee con˛icts Ł Served frozen yogurt, handled cash transactions, stocked yogurt machines, and maintained store cleanliness Ł Trained new employees how to use machines, serve yogurt and interact positively with customers ACTIVITIES Editor , Cal Literature & Arts Magazine (CLAM), UC Berkeley Sept 2015-present Ł Contribute to design, copy editing and production of bi-annual journal of poetry, prose and artwork comprised of submissions from undergraduate and graduate students Ł Meet weekly with other editors and sta˜ to review submissions and timelines, and plan events and fundraisers Ł Publicize events to community using social media, ˛yers, posters, and ticket sales on campus Ł Initiated advertisement sales as an additional source of revenue OTHER SKILLS AND INTERESTS Languages: Competent in written and spoken French Interests: Drawing and painting landscapes Using signi˚cant numbers helps emphasize the impact of your accomplishments CHRONOLOGICAL RESUME You can include your LinkedIn pro˚le link; be sure information is consistent with resume.
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CHRONOLOGICAL RESUME GRACE MENDOZA 5678 Dwight Way Apt #101 Ł Berkeley, CA 94704 Ł (858) 555-5555 Ł student@berkeley.edu _______________________________________________________________________________________________________________EDUCATION University of California, Berkeley Bachelor of Arts, Psychology (GPA: 3.73) Bachelor of Arts, Cognitive Science (GPA: 3.40) PROFESSIONAL SUMMARY Ł 3 years of experience leading diverse groups of students through campus and community leadership roles Ł Well-developed advising and helping skills; experienced serving broad range of adult and student populations Ł Teaching and workshop facilitation experience; ability to develop lesson plans and assess learning outcomes Ł Excellent with Microsoft Word, Excel, PowerPoint, Outlook; pro˚cient with Filemaker and Adobe Photoshop RELEVANT EXPERIENCE Job Development Intern Jul 2015-Present Youth Employment Initiatives, San Francisco Ł Collaborate with sta˜ in designing and delivering curriculum and training programs and presentations on various employment and business topics to a diverse adult population and the community at large Ł Perform research and analysis on current employment and hiring policies, issues, and market trends Ł With sta˜ case managers, visited hiring managers in variety of SF-based companies to create hiring relationships Ł Participate in client case review sessions, o˜ering ideas and strategies for increasing job placements Psychology Research Assistant Sept 2014- June 2015 Relationships and Social Cognition Lab with Professor Ayduk, UC Berkeley Ł Recruited and interacted extensively with research participants while safeguarding their con˚dentiality Ł Operationalized participants™ verbal and non-verbal behavior into quantitative data Ł Performed scrupulous data collection, data entry and data analysis of research procedures and results Ł Expertly managed databases such as Qualtrics, Psychology RPP, and Survey Monkey Student Advisor Aug 2012 – June 2013 City College of San Francisco, Extended Opportunity and Programs Services (EOPS) Ł Introduced and led educational, ˚nancial, and leadership workshops for new students Ł Advised students on academic matters and made referrals to appropriate programs and sta˜ ADDITIONAL EXPERIENCEAdministrative Assistant January 2014- Present Department of English, UC Berkeley Ł Provide excellent administrative support to 57 faculty and 11 sta˜ with demonstrated ability to improvise and meet demanding deadlines Ł Respond to a high volume of telephone and walk-in inquiries with friendliness and professionalism, referring clients to appropriate resources Ł Use Filemaker database to manage book orders and general record keeping Ł Pioneered method to store print and electronic documents properly for future reference; improved e˝ciency LANGUAGES & TRAVEL Ł Fluent in both written and spoken Spanish Ł Studied abroad in Madrid, Spain, Spring 2016, enhancing Spanish skills and cross-cultural sensitivity Include a summary which quickly showcases your skills for an employer. Expected May 2017
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